Dear forms.app Support Team,
I would like to address a very specific and, in practice, highly problematic limitation of your platform.
To be clear:
I am aware that forms.app allows sending completed form results (including signatures) as a PDF attachment via email.
However, what is not possible — and what I find difficult to justify — is the absence of a direct PDF export or download option from the dashboard.
In other words:
The PDF exists
It can be generated and sent by email
But it cannot be directly downloaded or exported by the user on demand
From a professional and operational standpoint, this is a serious shortcoming:
Email is not a reliable or scalable archive mechanism
Businesses need to store, file, and manage PDFs centrally (local storage, document management systems, audits)
Depending on email delivery for critical documents is error-prone and inefficient
In regulated or compliance-relevant environments, email-based delivery is often explicitly discouraged
This leads to several legitimate questions:
Why is there no direct “Download PDF” or “Export as PDF” option, even though the PDF is already being generated internally? Why i nee a csv or xlsx Excel File without any signature ?
Is this a technical limitation, a deliberate product decision, or a plan restriction?
Are there plans to introduce direct PDF export for completed forms, especially those containing signatures?
How do you recommend professional users handle systematic archiving, if email is the only supported delivery channel?
Given that forms.app is marketed as a professional, paid SaaS solution, forcing users to rely on email attachments for document retrieval feels outdated and unnecessarily restrictive.
I would appreciate a clear explanation of the reasoning behind this design decision.
Kind regards,
Manfred Spendling
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In Review
Feature Request
About 1 month ago

Katharina Spendling
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In Review
Feature Request
About 1 month ago

Katharina Spendling
Get notified by email when there are changes.