We just wanted to let you know that we’ve fixed the issue on our side, so it shouldn’t happen again.
In case the same problem appears again, to solve the issue, we kindly ask you to reconnect PayPal in your Payment field using your Client ID and Client Secret information.
However, if you experience a similar or different error in the future, please don’t hesitate to reach out to our support team.
We’ll be happy to help!
forms.app
Team•
Sep 23, 2025
Hey Russell
Thank you for your question. We’d love to help you on this; however, we need more details.
Could you tell us at which stage this error occurs?
Any screenshots or related information are welcome. You can also reach out to us via live support.
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Comments2
Yulia Guseva
Sep 29, 2025
Hello again, Russ
We just wanted to let you know that we’ve fixed the issue on our side, so it shouldn’t happen again.
In case the same problem appears again, to solve the issue, we kindly ask you to reconnect PayPal in your Payment field using your Client ID and Client Secret information.
However, if you experience a similar or different error in the future, please don’t hesitate to reach out to our support team.
We’ll be happy to help!
forms.app
Sep 23, 2025
Hey Russell
Thank you for your question. We’d love to help you on this; however, we need more details.
Could you tell us at which stage this error occurs?
Any screenshots or related information are welcome. You can also reach out to us via live support.