Hi everyone, We are currently experiencing an issue with the Google Drive integration in forms.app. Form submissions are recorded correctly in the “Results” section, but no files are being created in the connected Google Drive folder. To rule out configuration issues we tested the following: Created a completely new form with only one field Connected a new Google Drive folder Reconnected the Google Drive integration Sent multiple test submissions Also tested with a completely new forms.app account In all cases the responses appear in forms.app, but nothing is uploaded to Google Drive. Has anyone experienced a similar issue recently or found a workaround? Thanks!
Thanks for bringing this to our attention and for taking the time to check the connection on your side.
We identified an issue affecting some users, causing the Google Drive integration to run more slowly than usual. As a result, submissions were saved in the Results section but were not transferred to Google Drive or Google Sheets as intended.
The issue has now been resolved. There has been no data loss, and the delayed submissions have also been successfully delivered to the connected Google Drive.
Thank you for your cooperation, feedback, and patience. We’re sorry for the inconvenience this may have caused.
Edgar Rasquin
•
Mar 9
To rule out configuration issues we tested the following:
Created a completely new form with only one field
Connected a new Google Drive folder
Reconnected the Google Drive integration
Sent multiple test submissions
Also tested with a completely new forms.app account
In all cases the responses appear in forms.app, but nothing is uploaded to Google Drive.
Has anyone experienced a similar issue recently or found a workaround?
Log in to comment and vote
Comments2
Can Daban
Mar 10
Hi Edgar,
Thanks for bringing this to our attention and for taking the time to check the connection on your side.
We identified an issue affecting some users, causing the Google Drive integration to run more slowly than usual. As a result, submissions were saved in the Results section but were not transferred to Google Drive or Google Sheets as intended.
The issue has now been resolved. There has been no data loss, and the delayed submissions have also been successfully delivered to the connected Google Drive.
Thank you for your cooperation, feedback, and patience. We’re sorry for the inconvenience this may have caused.
Edgar Rasquin
Mar 9
To rule out configuration issues we tested the following:
Created a completely new form with only one field
Connected a new Google Drive folder
Reconnected the Google Drive integration
Sent multiple test submissions
Also tested with a completely new forms.app account
In all cases the responses appear in forms.app, but nothing is uploaded to Google Drive.
Has anyone experienced a similar issue recently or found a workaround?
Thanks!