I’m receiving reports from individuals completing forms saying “it crashed” or “screen went blank and went back to start.” Is this a known issue? I’m receiving negative feedback because the form can’t be completed.
It’s Salim here at forms.app. We are sorry to hear about this experience.
This is not an issue that we know of, and it seems our servers have been stable for a long time. If you could get in touch with us at https://forms.app/en/contact-us or through live support and share your form or more details, we’d like to get to the bottom of this and solve it if there is an issue.
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Comments1
Salim DIN
Apr 22
Hey Vanessa,
It’s Salim here at forms.app. We are sorry to hear about this experience.
This is not an issue that we know of, and it seems our servers have been stable for a long time. If you could get in touch with us at https://forms.app/en/contact-us or through live support and share your form or more details, we’d like to get to the bottom of this and solve it if there is an issue.